Frequently Asked Questions

Our Expert Team is also available to answer your questions


Understanding CBD

What is CBD?

Cannabidiol (CBD) is a naturally occurring compound found in the resinous flower of cannabis, a plant with a rich history as a medicine going back thousands of years. Today the therapeutic properties of CBD are being tested and confirmed by scientists and doctors around the world. A safe, non-addictive substance, CBD is one of more than a hundred “phytocannabinoids,” which are unique to cannabis and endow the plant with its robust therapeutic profile. Unlike THC, CBD does not make a person feel “stoned” or intoxicated. That’s because CBD and THC act in different ways on different receptors in the brain and body. CBD can actually lessen or neutralize the psychoactive effects of THC, depending on how much of each compound is consumed. Many people want the health benefits of cannabis without the high – or with less of a high. The fact that CBD is therapeutically potent as well as non-intoxicating, and easy to take as a CBD oil, makes it an appealing treatment option for those who are cautious about trying cannabis for the first time.

What are the CBD benefits?

Extensive scientific research – much of it sponsored by the U.S. government – and mounting anecdotal accounts from patients and physicians highlight CBD’s potential as a treatment for a wide range of maladies, including (but not limited to): Autoimmune diseases (inflammation, rheumatoid arthritis). Neurological conditions (Alzheimer’s, dementia, Parkinson’s, multiple sclerosis, epilepsy, Huntington’s chorea, stroke, traumatic brain injury). Metabolic syndrome (diabetes, obesity). Neuropsychiatric illness (autism, ADHD, PTSD, alcoholism). Gut disorders (colitis, Crohn’s). Cardiovascular dysfunction (atherosclerosis, arrhythmia). Skin disease (acne, dermatitis, psoriasis). CBD has proven neuroprotective effects and its anti-cancer properties are being investigated at several academic research centers in the United States and elsewhere. A 2010 brain cancer study by California scientists found that CBD “enhances the inhibitory effects of THC on human glioblastoma cell proliferation and survival.” This means that CBD makes THC even more potent as an anticancer substance. Also in 2010, German researchers reported that CBD stimulates neurogenesis, the growth of new brain cells, in adult mammals.

How does CBD works?

CBD works synergistically with your body’s Endocannabinoid System (ECS) to supplement the naturally occurring cannabinoids in your system. When absorbed by the body, CBD increases the endocannabinoid system’s ability to promote balance. Consuming CBD products can help you maintain a regular level of CBD in your system for optimal wellness.

What is the Endocannabinoid System

Cannabinoid receptors located throughout the body are part of the endocannabinoid system (ECS), which is involved in a variety of physiological processes including appetite, mood, metabolism, hormone regulation, immune response, and memory.

What is the difference between CBD from Hemp and CBD from Marijuana?

Both hemp and marijuana are from the cannabis genus. The characteristic of having low THC is the single difference that most rely on to distinguish therapeutic hemp from marijuana. CBD taken from hemp and marijuana is the exact same compound.

Will CBD help my condition?

Due to federal regulations, we cannot make claims about whether or not natural full spectrum CBD oil can help with specific ailments. We do however urge everyone to research the widely available information online. You can easily find many resources about CBD hemp oil and its possible benefits.

Shipping & Returns

How long does it take to receive my purchased item (s)?

You can expect a delivery time of 3-5 business days after purchase. Please note that processing your order may take up to 1 business day. Tracking information from the carrier might not be available immediately.

Do you ship to all 50 States?

Yes! We ship our proprietary organic hemp oil extracts to all 50 states. The United States Farm Bill of 2018 classified industrial hemp as containing less than 0.3% THC. Because BRAINROK products contain less than 0.3% THC, we are allowed by U.S. federal law to conveniently ship to your doorstep.

Can I purchase your prodcuts in a local store?

Click here for a link to our store locations page on our website. We recommend calling these stores before going in to make sure they have BRAINROK products in stock as some stores may sell out quickly.

Can I return a product?

Yes! Under certain conditions we will accept returns. For more information, please see our shipping & returns page.

What kinds of packing material do you use?

Our team ensures your products is packaged appropriately so that your product travels as safely as possible. Please note, that while our processes are geared toward zero-loss quality packaging practices, we cannot be help liable in instances when best practices have been employed and damages have occured due to mishandlung by the carrier.



Our manufacturing plants are GMP certified, as well as registered with the FDA.

How can I be sure of the ingredients in my CBD roducts formulation, and the quality of ingredients?

We chose the highest quality ingredients when developing each CBD product formula. We can provide a certificate of Analysis (COA) upon request.

Certificate of Analysis (COA)

We chose the highest quality ingredients when developing each CBD product formula. We can provide a certificate of Analysis (COA) upon request.